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  • We are Borg
    We are Borg

    Social Media

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    Administrator:

    As an administrator on social media, you will be a responsible authority on the site, forum, group, page or similar. You will be familiar with the rules and past history and be increasingly familiar with members. You will interact, befriend, respond to and monitor use. You will on-board and welcome people, look for disruption, disrupters or bad behavior. You will discuss or clarity any rules that are unclear, warn and if necessary, block or ban people and keep a record of any such action and people (to ensure they do not return as themselves or someone else). You will have a feel for the medium you are administrating and be able to detect odd behavior or force to change the mood. You will be familiar with the aims and subject of the medium and be able to refer or pass on to other parties if need-be. You will know the roles and people in related or associated roles and refer where needed. You will be responsible for moderators working with you and be able to perform their roles where needed. You will have good customer relation skills and people will become familiar with you. You will be free to post and respond to posts and you will become a persona for the medium you administer.You will be responsible to a team or group leader and keep her/him informed of how things are going and of any issues you encounter. You will also be expected to generate or obtain feedback from users/members if required and action or pass this on for action, update or  consideration. If you are a team leader, you will be involved in, or responsible for creating or updating rules and protocols, guides and help. You will also learn, assist with or be responsible for developing, updating or changing and monitoring statistics on the medium. You may need to train moderators or other administrators if you are a team or group leader. If you are a team or group leader, you may help with or across with other mediums.

    Moderator:

    As a moderator on social media, you will be a responsible authority on the site, forum, group, page or similar. You will be familiar with the rules and past history and be increasingly familiar with members. You will interact, befriend, respond to and monitor use. You will on-board and welcome people, look for disruption, disrupters or bad behavior. You will discuss or clarity any rules that are unclear, warn and if necessary, block or ban people and keep a record of any such action and people (to ensure they do not return as themselves or someone else). You will have a feel for the medium you are moderating and be able to detect odd behavior or force to change the mood. You will be familiar with the aims and subject of the medium and be able to refer or pass on to other parties if need-be. You will know the roles and people in related or associated roles and refer where needed. You may be working with other moderators. You will have good customer relation skills and people will become familiar with you. You will be free to post and respond to posts and you will become a persona for the medium you moderate.You will be responsible to an administrator or team or group leader and keep her/him/them informed of how things are going and of any issues you encounter. You will also be expected to generate or obtain feedback from users/members for your administrator if required and action or pass this on for action, update or  consideration.

    Team Leader:

    Whatever you are a team leader for/of, you will preferably know the roles of those you lead and be responsible for them, in terms of helping, motivating, delegating, training (sometimes), instructing and meeting with them. You may need to create or update any paperwork or documentation or pass for another group or team to do, including guides, roles, help and protocols. You will work with other teams/groups and be responsible to your group leader. It would help to be familiar with other similar or related/associated areas in case you can stand in at times.

    Group Leader:

    Whatever you are a group leader for/of, you will preferably know the roles of those you lead and be responsible for them, in terms of helping, motivating, delegating, training (sometimes), instructing and meerting with them. You may need to create or update any paperwork or documentation or pass for another group or team to do, including guides, roles, help and protocols. You will work with other teams/groups/domains and be responsible to your domain leader. It would help to be familiar with other similar or related/associated areas in case you can stand in at times.

    Edited by We are Borg

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